Engagement Manager

Posted: October 22, 2019 | EMEA

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The primary role of the Engagement Manager is to effectively lead the implementation of Zilliant’s price and sales optimization solutions. The EM must be comfortable leading the internal and Customer teams towards a high quality project, while remaining on time and within budget. The role will require the incumbent to:

Responsibilities Include:

  • Understand business requirements and translate that into concrete design decision for the team to implement
  • Validate design decisions and model results
  • Coach and lead Zilliant’s customers on pricing and sales best practices
  • Manage the overall project, making sure the internal, offshore, and customer teams are meeting timeline and project expectations
  • Train users on product application within context of new and existing pricing processes
  • Prepare and present workshops, demonstrations and deliverables

Key Requirements:

  • 5-7 or more years of enterprise or SaaS application software implementation experience
  • Prior experience as part of a project team (lead role with plan, resource and issue/change responsibilities) that successfully managed a full life cycle implementation or consulting
  • Consulting Experience
  • Experience building data driven models and analyzing data
  • Excellent time management skills. Organize time effectively and determine the right resources needed to effectively perform job assignments
  • M.A./M.S. degree or equivalent work experience
  • High professionalism, self starter and strong work ethic
  • Willing to travel an average of 4 to 5 days per month
  • Ability to speak German a strong plus or Spanish a plus
  • Position located in London (UK Farringdon station), Paris (France) or Berlin (Germany)

Desirable Skills and Experience:

  • Academic or industry exposure to B2B or B2C pricing and revenue optimization
  • Experience in deploying large scale enterprise software that employs operations research, statistics, or data science methods and algorithms
  • Industry experience in distribution, manufacturing, transportation, hospitality, or financial services is desirable
  • Prior experience working within a professional services organization
  • Experience with SQL or other relational database management systems is a plus
  • Experience with Tableau or other BI tool
  • Experience with B2B pricing, sales and ERP/CRM processes
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