Engagement Manager
London or Berlin

The EM role is a high skill position as the person must be both a capable Management Consultant and Project Manager.  The EM is the key driving role on Zilliant SaaS deployment teams, leading the Zilliant product configuration process and orchestrating the technical and pricing science components to produce timely, high quality results and success for customers and Zilliant.

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Responsibilities Include:

  • Coach and lead client on pricing and sales force effectiveness best practices, advise on best practices for change management, successful deployment and project discipline
  • Develop comprehensive understanding of value proposition that Zilliant represents to the customer, identify and assess benefits of Zilliant SaaS offering
  • Lead business specification sessions while maintaining project scope
  • Conduct team coordination and status check to review, clarify and prioritize activities and tasks
  • Prepare and present workshops, demonstrations and deliverables
  • Communicate status internally and externally to customers
  • Utilize project methodology and continuous improvement to gain project efficiencies
  • Problem solve for configuration decisions and/or obstacles
  • Validate data integrity
  • Configure software products
  • Record and monitor configuration technical requests
  • Perform system testing

Required Experience:

  • Typically requires 5-7 or more years of enterprise or SaaS application software implementation experience
  • Prior experience as part of a project team (lead role with plan, resource and issue/change responsibilities) that successfully managed a full life cycle implementation or consulting
  • Experience in supporting business development opportunities through proposal creation, review and presentation
  • Knowledge of business functions and expertise in business analysis techniques.  Specific knowledge of pricing practices a plus
  • A./B.S. degree or equivalent work experience. An appropriate advanced degree is preferred
  • Specific experience implementing ERP, SCM, CRM or Price Execution Systems a plus
  • Experience with pricing, analytics, business intelligence, OLAP, data warehousing, operations research, and statistical modeling/optimization techniques a plus

Preferred Experience:

  • SaaS application knowledge and SaaS software implementation experience
  • Take initiative to achieve value-added results
  • Pricing best practices
  • Tableau expertise a plus
  • Develop working relationships with clients and individuals in other business units by understanding their perspectives and issues
  • Effectively lead project teams to successful completion of project, demonstrating teamwork, encouraging collaboration, promoting the flow of information among all participants
  • Coordinate the work streams and tasks of remote and off-shore staff throughout project delivery
  • Excellent time management skills. Organize time effectively and determine the right resources needed to effectively perform job assignments
  • Strong decision-making skills
  • Analytics/BI experience