The Zilliant Solutions group is focused on delivering all aspects of Zilliant’s breakthrough solution to its customers. Members of the Professional Services team work together in a project-based environment that has a significant consultative sales component to ensure that customers receive full benefits from our solution. All members of the team must acquire an in-depth understanding of Zilliant’s products and services and be effective in interacting with other parts of the organization including Product Management, Engineering, and Sales.
The ideal candidate for the position of Business Analyst will have a very strong quantitative and analytical background. Ability to use MS Access, BI tool (Tableau preferred), expertise with MS Excel and MS PowerPoint, and experience with relational databases; some experience with statistical analysis would be a plus. In addition, the candidate must have excellent written and oral communications skills to assist in turning sophisticated analyses into persuasive customer-ready documents.
The ideal candidate must be able to handle multiple priorities, be very flexible, and work well with others with minimal supervision in a fast-paced, dynamic environment.
A strong performer in the Business Analyst role can expect to grow into an Engagement Manager role or other roles within Zilliant where he/she will have full responsibility for project management and customer success. In addition, opportunities to take on project management and customer-facing activities will be given to the individual that demonstrates customer handling skills.
Primary Responsibilities Include:
• Assist in all customer development activities including:
• Assist in a variety of other project based work that supports Professional Services ability to sell customers on the value of Zilliant and ensures our ability to deliver value to world-class distributors and manufacturers. Project work may include:
Demonstrated analytical skills and great comfort with handling vast quantities of data and summarizing meaningful insights